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ROOM DIRECTORY Holiday villas

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Our room directory contains all important information about our accommodation.

Our holiday village has a total of 30 modern holiday villas, each with A and B apartments. Each apartment has a well-equipped kitchen, living room, two bedrooms and two extra beds upstairs, bathroom, sauna and toilet/shower.

The holiday villas are built with respect for the environment – the heating is geothermal and the building material is renewable Finnish pine. The furniture is Finnish, made in Finland using domestic materials. The surrounding nature has been nurtured during the construction phase, so you can enjoy the authentic Lapland landscape view.

Our entire staff welcomes you warmly and we hope you have a wonderful stay!

Address: Ranua Resort Lomakylä and name of villa + A/B
Rovaniementie 29, 97700 Ranua

Wi-Fi: Wildlifepark
free, no password required

Important information

Check-in and check-out

Check-in:
From: 14.00 (2 p.m.)

Check-out:
By: 11.00 (11 a.m.)

Please return your apartment key to the reception upon check-out.

Reception

Reception is open daily from 10.00 – 18.00 (6 p.m).

Reception emergency number (24/7): +358 16 469 2055 

View all contact details

Breakfast

Breakfast is served in the Wild Arctic Restaurant from 8.00 – 10.00.

The restaurant is located in the building on the left side of the entrance to the wildlife park, next to the ticket office.

Wild Arctic Restaurant

Emergency number: 112

Other important phone numbers:

Poison information centre: +359 9 471 977

Emergency room (Lapland Central Hospital): +358 16 322 4800

Taxi service: +358 16 355 1105

Reception emergency number (24/7): +358 164692055

Wild Arctic Restaurant

During your stay

Smoking

You can find ashtrays near the entrance of the apartment and in the terrace. If smoking has been detected in the apartment, we charge an additional fee of 400,00€ for cleaning.

Pets

Pets are allowed in some of the accommodation. Please confirm availability when booking. Due to allergy reasons, pets cannot be accepted in all of our accommodation. If there has been a pet in the accommodation, which has not been reported to our reception, we charge an additonal fee of 100,00€ for cleaning.

Alcohol

In all of our facilities, i.e. the restaurants, bar, reception and apartments, all alcoholic beverages are licensed. We also deliver drinks to the apartments upon pre-order.

Apartment temperature control

If the temperature doesn’t feel right, you can adjust the temperature to the right temperature using the thermostat control on the wall of the apartment. If problems arise, contact reception.

Fireplace heating

The wood for the fireplace is in the kitchen cleaning cabinet or in a wood basket next to the fireplace, and more firewood can be purchased from our reception for 5€ if you wish. Please note that the fireplace does not have a separately opening damper or smoke hatch. Do not use the kitchen hood at the same time as there is a fire in the fireplace. Be careful of the hot surface of the fireplace, the surface heats up very quickly. The ash container is on the front steps, where you can empty the ashes if necessary. Never put ashes in a garbage bag because of the risk of fire.

Snow work in the winter

We start snow work in the morning around: 07:00. This may cause some noise. We apologize for the possible disruption caused by the snow work!

Cleaning

If you need cleaning during your stay, you can request it from our reception the day before either by calling 016 469 2050 or by visiting the reception.

Do you need more towels or toilet paper?

Contact reception at 016 469 2050, we will take care of it.

Cleaning supplies

The kitchen cleaning cabinet has cleaning cloths and cleaning agents that you can use if necessary. The blue cleaning cloth is intended for the kitchen, the light red for the toilets and the gray for wiping the floor. The dishwasher detergent bottle says “DISH WASHER” and the hand dishwashing detergent bottle says “HAND WASH”. The cabinet also has a pink bottle for toilet cleaning and a green bottle for general cleaning. There is more information about cleaning tools on the door of the cleaning cabinet.

Using the dishwasher

Use only dishwasher detergent (DISH WASHER) in the dishwasher and check that the tap is open. The faucet should be turned to the left. Depending on the machine model, the dishwasher starts either with the round switch or the switch on top of the machine door.

Waste sorting

The apartment has its own waste bins for different types of waste. One container is intended for bottles and cans, and the other for mixed waste. There are also large waste containers for glass, mixed and paper waste in the area.

USING THE SAUNA IN THE HOLIDAY VILLAS Sauna

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Be very careful in the sauna, because the heater is very hot.

Do not dry anything in the sauna due to the risk of fire! There is a drying cabinet in the hall for drying clothes.

Instructions to heat the sauna:

  1. Turn on the sauna by pressing the I/O button on the wall switch. If you wish, you can select a suitable temperature from the switch.
  2. Wait 30 to 40 minutes, so that the sauna has time to heat up.
  3. Use a seat cover in the sauna. You can find the seat covers in the bathroom sink cabinet.
  4. Wash yourself before going into the sauna.
  5. Relax in the heat of the sauna.
  6. The sauna heater is turned off from the wall switch by pressing the I/O button.
  7. The sauna switches off automatically after four hours. Please, do not keep the sauna on if not being used.
Have a relaxing time in the sauna!

Ranua Wildlife Park

Open daily from: 10.00-16.00. (10 a.m. to 4 p.m.)

Ranua Wildlife Park is a wonderful opportunity to see arctic animals in their authentic habitat.

When you buy a ticket to Ranua Wildlife Park, the ticket is valid for the duration of your stay. So you can visit the wildlife park as many times as you want!

Tickets can be bought in the online store, at receptions and at the wildlife park ticket office.

Get to know the wildlife park

Safaris and activities

Ranua Resort organizes various safaris and activities throughout the year. The range of services includes short activities in nearby areas as well as longer, all-day safaris. We also organize customized tours.

Ask more about safaris and other activities from the the safari house or our reception!

Safaris and activities